Order Confirm
After placing your order, we will send you an email with your order details including shipping and billing details for confirmation.

Order Processing
Once your order is confirmed, we will pack it up and deliver it to the carrier. It takes about 2-4 days.

Shipping
Now Youmko calculates product price and shipping fee separately, provides worldwide shipping. Select your country in the "SHIPPING" column to show the corresponding shipping method (By Ocean or By Air), corresponding price and estimated delivery date. If your country / region is not listed, please contact us and we will make it right.

Please note that the estimated delivery date includes holidays, but does not include delays caused by force majeure.

The average delivery time of US / EU / Canada warehouses is 3-7 days (including holidays, excluding force majeure factors).

Tracking
After your order ships, we will send you an email with the package tracking number and information on how to check the logistics. Please refer to the previous article for the shipping time, please allow enough time before purchasing.

After-sale service:
Within 6 months, your order has the right to after-sales service. For order disputes:
Customer Responsibility: We will not be liable if an order is not received because you entered an incorrect address.
Youmko Responsibility: If you do not receive your order or find any missing or damaged, we will check and resend it.

About the original box:
We guarantee that the boxes are perfect before they are sent and we will try to pack them as well as possible. But international shipping is complicated and we cannot guarantee that the box will still arrive in perfect condition. We do not accept such refund requests.

Q: Why are your shipping and product prices separate?
A: 1.Our website now calculates product prices and shipping costs separately, allowing us to offer you greater shipping benefits when you purchase multiple items. 

2.We have streamlined our purchasing process to make it easier than ever for you to buy our products. 

3.All you need to do is select your country and the estimated shipping costs will be displayed automatically. 

4.In response to requests from many customers, we have expanded our business scope to more customers around the world, including customers in Asia, South America, New Zealand and other places. 

Q:Where is your oversea warehouse?
A:In the USA/CA/EU/CA.
 
Q:What’s the Payment term?
A:We can accept:Paypal,Credit card, Payoneer
 
Q:How long you takes for the Delivery?
A:That will take 10-18 working days by air;or will take 35-60 working days by sea that depend on what 's way you choose.

Thanks for your support!
Youmko Team